2020 Customer satisfaction survey: pools, leisure centres, arts centres and community facilities

Responses for this project have now closed. 

As part of Council's commitment to continual improvement we are inviting community feedback on leisure and lifestyle facilities across the region.

The information that the community provides will help us gauge satisfaction, service quality and value for money. It offers strong, clear messages on what we’re doing well and where we can improve.

This is your opportunity to tell us what you think, share concerns and get involved.

The surveys close on Tuesday 31 March 2020.

The last surveys were completed in 2018 and we’ve addressed much of the community feedback provided, including a range of capital upgrades, improved programs and services. This year we have added a community facilities survey which will collect feedback on a range of facilities including community halls, community centres, youth centres, senior centres, sporting complexes and tennis facilities.

Survey 1: Leisure centres and pools

Survey 2: Laycock Street Community Theatre

Survey 3: Gosford Regional Gallery and Japanese Gardens

Survey 4: Community Facilities

To view a list of which facilities are included as part of this survey please click here.


As part of Council's commitment to continual improvement we are inviting community feedback on leisure and lifestyle facilities across the region.

The information that the community provides will help us gauge satisfaction, service quality and value for money. It offers strong, clear messages on what we’re doing well and where we can improve.

This is your opportunity to tell us what you think, share concerns and get involved.

The surveys close on Tuesday 31 March 2020.

The last surveys were completed in 2018 and we’ve addressed much of the community feedback provided, including a range of capital upgrades, improved programs and services. This year we have added a community facilities survey which will collect feedback on a range of facilities including community halls, community centres, youth centres, senior centres, sporting complexes and tennis facilities.

Survey 1: Leisure centres and pools

Survey 2: Laycock Street Community Theatre

Survey 3: Gosford Regional Gallery and Japanese Gardens

Survey 4: Community Facilities

To view a list of which facilities are included as part of this survey please click here.