Business Retention and Expansion Survey

The survey will be conducted annually to serve as an annual data collection and industry insights tool to better understand how local businesses are travelling year on year.

Business insights collected will direct Council advocacy efforts to other levels of government as patterns and trends are identified. All business participating can opt-in to receive ongoing information and resources that will support the retention and expansion of your business.

Survey results

Thank you to those who participated in the survey. We heard from 227 local business owners who shared their experiences, challenges, and priorities for success.

Top challenges

The survey results highlighted some key challenges for businesses.

Top advantages

The survey results highlighted some of the key advantages businesses identified for operating on the Central Coast.

Next Steps

We are committed to supporting local businesses and the industry development of the Coast.

We are now working on the below initiatives, all guided by the feedback provided by you from the Business Retention and Expansion Survey.

Economic Development Strategy

We are working to develop a new Economic Development Strategy for the Central Coast and insights from the Business Retention Survey will help shape the Strategy and will also be used to inform other Council strategies.

If you would like to be notified when the draft Economic Development Strategy goes on Public Exhibition for further feedback from the community and stakeholders, please click the '+follow' button at the top of this page.

Business Concierge Service

We are reviewing how Council engages with new and existing businesses across the Central Coast and working on a new Business Concierge Service. This is part of our commitment to improving customer experience and the way we support the local business community.

Dedicated resources and e-newsletter

We have also created a dedicated page where all the business support services on the Central Coast are listed in one place with all the contact details: Business advice and resources webpage

Businesses can stay informed about our ongoing initiatives and opportunities by subscribing to Council’s Economic Development Business e-newsletter.